CCDC licence details consist of
- A customer number (a whole number, up to 6 digits)
- An activation key (6 blocks of 6 characters, for example 65A31B-C7EB88-466D81-5ECE60-46BA10-BD9807)
The software is licensed to organisations (universities and companies) rather than individuals. For security reasons CCDC staff can only give out activation keys to an organisation's local CCDC contact. In the first instance please ask your local CCDC contact for your customer number and activation key. If you do not know who they are please email admin@ccdc.cam.ac.uk who will be able to put you in touch with them. If you are the contact you can also ask admin@ccdc.cam.ac.uk for a reminder of your licence details.
If you already have the CCDC software up and running, you can verify your activation key by running the CCDC Activation Tool (on Windows, CCDC\ccdc-utilities\software-activation\ccdc_activator_gui.exe). This will not show your customer number but support@ccdc.cam.ac.uk will be happy to send this information if you tell them your activation key or the name of your organisation.
The free version of Mercury can be used without a customer number or activation key - see How do I download and install the free CSD-Community software Mercury and enCIFer?
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article