I am trying to activate the free version of Mercury, but the Software Activation Tool says “A valid activation has been detected…”

Modified on Fri, 17 Jan at 1:46 PM

This is due to having previously activated the software with a 36 character key. There are two options for resolving this:

Delete the ApplicationServices.ini file typically located in:

  • Windows: "%USERPROFILE%\AppData\Local\CCDC"
  • Linux: "~/.config/CCDC"
  • macOS: "~/Library/Preferences/CCDC"

Then restart the Software Activation tool, click on the Activate CSD-Community tab and click Activate

Alternatively, you can try activating the software from the command line.

On Windows, open a command prompt in the directory where the software activation tool is (usually %USERPROFILE%\CCDC\ccdc-utilities\software-activation) and type

ccdc_activator -c

On Linux and MacOS the command is the same but the location of the activation tool is different.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article