This is due to having previously activated the software with a 36 character key. There are two options for resolving this:
Delete the ApplicationServices.ini file typically located in:
- Windows: "%USERPROFILE%\AppData\Local\CCDC"
- Linux: "~/.config/CCDC"
- macOS: "~/Library/Preferences/CCDC"
Then restart the Software Activation tool, click on the Activate CSD-Community tab and click Activate
Alternatively, you can try activating the software from the command line.
On Windows, open a command prompt in the directory where the software activation tool is (usually %USERPROFILE%\CCDC\ccdc-utilities\software-activation) and type
ccdc_activator -c
On Linux and MacOS the command is the same but the location of the activation tool is different.
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