To download the CSD Portfolio (including the CSD database and software such as Mercury, ConQuest, Mogul and GOLD) you will need your customer number and 36 character activation key. This information is typically provided to your site contact. If you do not have your licence information and do not know who your site contact is, please send an email to admin@ccdc.cam.ac.uk requesting your site contact information and it will be provided to you (if you have an active licence).
You can obtain download links for the CSD Portfolio installers by filling out the CSD Portfolio Download Request Form. Once you complete the form, you should receive an email with the installer links within minutes.
- If you do not receive the email or the links are missing please see I have not received an email after requesting a CSD Portfolio Download, or my email contains no links.
The email contains links to the CSD Portfolio installers for Windows, Linux and Mac. We recommend using the online installers if possible as this allows you to download only the software and data you need and makes it easier to keep them up to date. The offline installers are provided for those who have network issues when using the online installer. The other links in the download email are for specialist use only.
- Before running the installer please check CSD Portfolio software suites requirements and supported platforms
- Admin rights are not required as long as you are installing the CSD Portfolio in a directory to which you have write access
- On Linux, remember to make the installer file executable before running it
- Also on Linux, check that the prerequisites listed in the Release and Installation Notes are installed (this step requires admin rights)
Running the installer should be reasonably intuitive if you are installing the software for your own use.
- If you encounter disk space issues, see Not enough disk space error while trying to install the software
- You will be given the opportunity to activate your licence using your activation key during the install
- Video guide to installing the CSD Portfolio
We have a range of self-guided training on use of the CCDC software.
For automated or multi-user installations these FAQs may be of help.
- How can I install the CSD Portfolio so that all users can access it?
- How can I automate the CSD Portfolio installation process
- Custom installation of the CSD Portfolio Software and Data
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