I have purchased a new licence, how do I get started?

Modified on Wed, 14 May at 12:39 PM

To download the CSD Portfolio (including the CSD database and software such as Mercury, ConQuest, Mogul and GOLD) you will need your customer number and 36 character activation key. This information is typically provided to your site contact. If you do not have your licence information and do not know who your site contact is, please send an email to admin@ccdc.cam.ac.uk requesting your site contact information and it will be provided to you (if you have an active licence).

You can obtain download links for the CSD Portfolio installers by filling out the CSD Portfolio Download Request Form. Once you complete the form, you should receive an email with the installer links within minutes.

The email contains links to the CSD Portfolio installers for Windows, Linux and Mac. We recommend using the online installers if possible as this allows you to download only the software and data you need and makes it easier to keep them up to date. The offline installers are provided for those who have network issues when using the online installer. The other links in the download email are for specialist use only.

Running the installer should be reasonably intuitive if you are installing the software for your own use.

We have a range of self-guided training on use of the CCDC software.

For automated or multi-user installations these FAQs may be of help.


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